Transaction Security

hairohair.gr recognizes the importance of the security of your personal data and electronic transactions and takes all necessary measures, using the most modern and advanced methods, to ensure your maximum security. All information related to your personal data and transactions is secure and confidential. The security of the hairohair.gr online store is achieved through the following methods.

All payments made with a credit card are processed through the ‘Alpha e-commerce’ electronic payment platform of Alpha Bank and use TLS 1.2 encryption with 128-bit encryption protocol (Secure Sockets Layer-SSL). Encryption is a way of encoding information until it reaches its intended recipient, who can decode it using the appropriate key.

Controlled Access (Firewall)

Access to the hairohair.gr systems (servers) is controlled by a firewall, which allows the use of specific services by customers/users while prohibiting access to systems and databases with confidential information and company data.

Encryption

The hairohair.gr system first decrypts the information it receives using the same key (established at the start of your connection to the service) and then processes it. The hairohair.gr systems send you information following the same encryption process. Whenever you enter personal data (passwords, addresses, phone numbers, credit cards, etc.) on any part of the site, there is 128-bit SSL encryption. Encryption essentially encodes the information until it reaches the intended recipient, who can then decode it using the appropriate key.

During the order process, if the user/customer is logged in with their username and personal security code (password) on the hairohair.gr online store, all communication between your computer and the hairohair.gr systems is encrypted with a 128-bit key. This means that every time you send information to the system, your browser first encrypts it using a 128-bit key and then sends it to the system.

Customer Identification

The codes used for your identification are two: the Entry Code (username) and the Personal Security Code (password), which, when entered, provide you with secure access to your personal data.

You have the option to change your Personal Security Code (password) and your email address as often as you wish. Only you have access to your information through the above codes, and you are solely responsible for maintaining the confidentiality and concealment of your password from third parties. In case of loss or leakage, you should immediately notify us, otherwise, the hairohair.gr online store is not responsible for the use of the secret code by an unauthorized person. We recommend, for security reasons, changing your password regularly and avoiding the use of easily detectable codes (e.g., birthdate). We also recommend using not only letters and numbers but also symbols in creating your password.

Ensuring the Confidentiality of the Transfer of Your Personal Data

To ensure the confidentiality of the transfer of data, we use the SSL-128bit encryption protocol. The system is certified by Verisign, a company specializing in transaction security.